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Bio

International keynote speaker, Sylvie di Giusto, brings her expertise from a successful corporate career in Europe to every presentation. Formerly the head of a management academy and innovation hub, she developed innovative programs for high-end education with never-before-used training methods. As the Chief of Staff for the Chief Human Resources Officer of Europe’s largest tourism and retail group, Sylvie also coordinated all group-wide human resources teams and activities.

Keynote Topics

Keynote #1 : The Power of Choice – 3D immersive keynote – how to harness the five cornerstones of emotional intelligence to enhance organizational and personal growth.

Ever had one of those “shoulda, woulda, coulda” moments after a crucial interaction with a team member or client, knowing you missed the chance to make a lasting impact? Sylvie delves into the profound power of intentional choices and their ability to shape outcomes in leadership and client relationships.

Intentional choices are the cornerstone of leadership excellence, guiding team interactions with clarity and purpose, or they define client-centric approaches that build trust, foster loyalty, and drive impactful results. However, too often, we operate on autopilot, unaware of the profound influence our choices have on relationships, reputations, and results. The Power of Choice challenges this status quo, revealing how intentional decisions can transform outcomes and unlock untapped potential for personal, professional, and organizational success.

During a transformative journey through the mind—from the unconscious to the conscious—grounded in behavioral psychology and enriched by decades of corporate experience, this keynote reveals how intentional choices in visual, behavioral, communicational, digital, and social interactions shape success and unlock untapped potential.

The Power of Choice offers an important reminder: excellence isn’t about doing more or changing who you are—it’s about choosing better. With every interaction, even the smallest micro-choice holds the potential to create a meaningful macro-impact.

LEARNING OBJECTIVES :
Intentional decisions: Master how intentional choices drive professional success and organizational impact.
Organizational success: Learn to align personal decisions with organizational goals to fuel growth and innovation.
Emotional intelligence: Harness the five cornerstones of emotional intelligence to strengthen relationships and build trust.
Empowerment: Gain strategies to overcome self-doubt, embrace confidence, and take charge of your career.
Self-awareness: Cultivate a deeper understanding of your actions and their influence on outcomes.

Keynote #2 : Forever Human – 3D Immersive keynote – how to harness the human advantage in an age of machines.

How do we stay human in a world increasingly run by machines? Sylvie explores this essential question, challenging leaders and professionals to embrace the human element as their most valuable resource in a technology-driven future.

As automation, artificial intelligence, mixed realities, robotics, and other cutting-edge advancements revolutionize workplaces and client interactions, human behavior itself is undergoing profound changes. How we communicate, build trust, and engage with one another is shifting rapidly. Employees and clients alike will approach their interactions differently—more informed, more selective, and more reliant, but also less patient, less accountable, and less focused to mediate their decisions. The question isn’t just how to maintain human connection but how to adapt and lead in this new dynamic.

The future belongs to those who can balance technological innovation with the enduring power of human connection. Leaders and professionals who understand and anticipate these changes can create workplaces that embrace innovation while fostering meaningful relationships.

Forever Human delivers an inspiring message: while technology shapes the future, it’s the human spirit that will define it. Where we go from here is entirely up to us.

LEARNING OBJECTIVES :

Digital landscape adaptation: Master the skills to navigate the evolving digital world, leveraging both human and technological strengths to stay ahead.

Human-centric adaptation: Learn how to decode and respond to evolving human behaviors influenced by technology

Leadership in uncertainty: Gain tools to lead teams effectively through times of change, addressing fears of obsolescence by fostering an environment where employees feel valued and respected.

Future-proofing your workforce: Understand how to develop strategies that prepare teams for emerging technologies and new workplace dynamics, ensuring they remain agile, competitive, and engaged.

Evolving client expectations: Develop strategies to anticipate and address shifting client demands in a tech-driven world, fostering trust and delivering exceptional value.

Keynote #3: You Have 7 Seconds. Make Them Count! – the psychology of first impressions and their impact on personal and professional relationships

How much of your success with clients depends on your product or service—the features, data, facts, and figures? And how much depends on you, the human being, interacting with that client? Probably more than you might think. Sylvie unpacks the seemingly fleeting micro-moments that can shape trust, build loyalty, and influence decisions—moments that are often overlooked but hold the power to define the outcome of every client relationship.

Clients make snap decisions. Should they hire us, trust us, buy something from us, or buy into us? It just takes a blink of an eye, and like it or not, you’re going to be judged. And while we may wish to believe that their decisions are based on logic and reason, most often, they are anything but rational. Instead, they are deeply influenced by unconscious beliefs and hidden drivers that shape how they perceive and respond to us—humans.

This may seem unfair, but it’s also an opportunity to take control of the narrative and showcase your best self—from the very first interaction to the lasting impression you leave behind. Recognizing and understanding these forces is the key to turning quick judgments into enduring trust, loyalty, and influence.

This keynote offers an insightful journey through the entire customer experience journey, uncovering how seemingly fleeting micro-moments—at every touchpoint—can have a profound macro impact. From first impressions that set the tone to lasting impressions that solidify relationships, Sylvie highlights how these pivotal moments define trust, strengthen connections, and drive business outcomes.

You’ve 7 seconds, make them count shines a spotlight on a critical yet often overlooked truth: success in client relationships hinges not only on the perception of your product or service but, most importantly, on the perception of the person delivering it.

LEARNING OBJECTIVES
Behavioral neuroscience: Understand the science behind how the brain processes first and lasting impressions and how to strategically influence these critical moments to drive impactful professional outcomes.
Psychology of perception: Explore the unconscious drivers behind first and lasting impressions and how they shape trust, credibility, and decision-making in client relationships.
Customer perception: Discover how first and lasting impressions influence customers’ perceptions of your organization and gain strategies to create a consistent and positive image in all client-facing interactions.
Brand alignment: Learn how to align your personal brand with the corporate brand’s expectations, ensuring your positioning supports the reputation your organization strives to maintain in the market.
Relationship building: Move beyond data, facts, and figures to understand the subconscious drivers that shape client decisions to form instant connections, fostering deeper, more loyal client relationships that drive long-term success.

Call or text Neal at (720) 498 -3275 or email neal@infinitespeakers.com to schedule a pre booking call with Sylvie or book her for your upcoming event today.